What on earth is UX? - Part One Although no-one has actually spoken these words out loud to me, they've said it loud and clear... with their eyes. I'm at a networking event and get talking with a group of fellow business people. We shake hands and introduce ourselves and they ask, 'So, what do … Read more about What on earth is UX?
Aviation is one of the most exciting industries on the planet! It certainly can be challenging keeping up with the changing needs of airports, airlines and passengers. However, we find the industry and its suppliers open to innovative solutions and ideas from start-ups seeking to enhance passenger … Read more about Three Exciting Start-Ups Changing the Airport Experience
The best user experiences are so good that we don't even notice them. The best have been meticulously planned and designed by organisations so tuned into the behaviours of their users that those users don't even notice them as an experience. They just know that it's frictionless, enjoyable, … Read more about Is Your Organisation Savvy with Science?
This month in UX: Welcome to the first in our series of monthly UX News updates! We'll be coming to you at the end of every month with some of the most exciting news and updates from the UX industry. We'll also be featuring companies and organisations who are successfully taking a user-centred … Read more about November 2017: This Month in UX
A huge welcome to my new website - I've taken the plunge! And, may I start by thanking all those that have encouraged me to do so. My husband, daughters (the eldest is Director of social media agency Cambie & Co.) and business mentor, Ross Golightly of Sphera Consulting Ltd have been … Read more about Welcome to my New Website!
Our CEO, Helena Hill, recently gave a presentation to a large audience at Design Network North's Rise & Design Event in Durham entitled, 'UX Discovery: Your Secret Weapon'. Following its success we've been asked if we could share the slides and provide an overview of the UX Discovery Phase and … Read more about UX Discovery Phase: Your Secret Weapon
The last few years has seen a exponential rise in the role of user experience design in website and application development. Businesses and organisations who have, sensibly invested in a user experience team and their expertise, are now those reaping the rewards and seeing massive returns on their … Read more about How A UX Review Increased Revenue by 112%
How often do you fly? Some people fly weekly for business, others make bi-annual luxury trips to exotic resorts, some only fly once a year or even less. Whoever you are, we're sure you would agree that purchasing a flight is an expensive and often a daunting process. At the same time, it can mean a … Read more about Aviation Websites: Exceed Customer Expectations & Make More Sales